Privacy Policy

Last Updated: 26 Jan 2026

Introduction

Augmend ("we," "our," or "us") operated by Decodexis Consulting Services (acts as data controller and is registered in the Netherlands) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Augmend Excel Add-in ("the Add-in").

Information We Collect

Authentication Information

When you sign in to the Add-in, we collect:

• Email Address: Your email address from your Google or Microsoft account
• Authentication Tokens: OAuth tokens provided by Google or Microsoft for authentication solely to verify your identity
• User ID: Unique identifier from your authentication provider
• We do not receive your password or access to any other information from your Google or Microsoft account. Google and Microsoft act as authentication providers and process your login data according to their own privacy policies

The authentication information is stored locally in your browser's localStorage and is used solely for authentication purposes.

Project and Usage Information

When you use the Add-in, we collect:

• Project Data: Project names, descriptions, and metadata you create
• Extraction Requests: Information about documents you upload or URLs you process
• Usage Patterns: How you interact with the Add-in (features used, frequency of use)

Document Data

When you upload documents or process URLs:

• Uploaded Files: Documents, images, or other files you choose to upload
• Extracted Data: Data extracted from your documents using AI processing
• Processing Metadata: File names, sizes, processing status, and timestamps

Documents are stored securely in cloud storage and are only accessible to you and users you explicitly grant access to. You can delete documents from the cloud storage at any time.

The API and Excel add-in have a facility to delete all content documents immediately after extraction. So no content remains on the cloud

Excel Workbook Data

The Add-in reads and writes data to your Excel workbooks:

• Extraction requirements text: Your extraction requirements text that you enter in the Add-in while creating a pipeline
• Structured Fields: Field definitions you create in Excel sheets
• Downloaded Results: Extracted data written to Excel tables after processing
• The addin does not access your OneDrive, SharePoint or local file system unless you explicitly upload files or selected workboook data for processing

When you create a pipeline, the extraction requirements text and structured field definitions you provide are sent to our servers to generate the extraction pipeline. Downloaded results are written to your Excel workbook after processing is complete. Your Excel workbook data is only transmitted when you explicitly create a pipeline or upload documents for processing.

How We Use Your Information

Service Provision

• To provide and maintain the Add-in functionality
• To process your extraction requests
• To manage your projects and user access
• To deliver extracted data to your Excel workbooks

Authentication and Security

• To authenticate your identity
• To secure access to your projects and data
• To prevent unauthorized access

Service Improvement

• To analyze usage patterns and improve the Add-in
• To fix bugs and enhance functionality
• To develop new features

Data Storage and Security

Local Storage

The following information is stored locally in your browser:

• Authentication tokens (Firebase ID tokens)
• Selected project information
• User preferences and settings
• Recent projects list

This data is stored in browser localStorage and is not accessible to other websites or applications.

Cloud Storage

The following information is stored in cloud services:

• Google Firebase: User profiles, project metadata, access permissions
• Google Cloud Storage: Uploaded documents, extracted data, field maps
• Google API Services: Processing jobs, extraction results

All cloud storage uses industry-standard encryption and security measures.

Security Measures

We implement appropriate technical and organizational measures to protect your information:

• Encryption in transit (HTTPS/TLS)
• Encryption at rest for stored data
• Access controls and authentication
• Regular security updates and improvements

Data Sharing and Disclosure

We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties.

Service Providers

We may share information with trusted service providers who assist in operating our services:

• Google Cloud Platform: Hosting and storage services
• Firebase: Authentication and user management
• AI Processing Services: Document extraction and analysis

These providers are contractually obligated to protect your information and use it only for the purposes we specify. Your data is not retained by AI service providers and is not used totrain AI models

Project Sharing

When you grant access to a project:

• Authorized users can access project data and extracted results
• Project administrators can manage user access
• You control who has access to your projects

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as:

• Court orders or subpoenas
• Government investigations
• Protection of rights, property, or safety

Your Rights and Choices

Access and Correction

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data

Data Deletion

You can delete your projects and data at any time through the Add-in interface. To request complete account deletion, please contact us using the information below.

Opt-Out

You can stop using the Add-in at any time. Local data stored in your browser can be cleared through your browser settings.

Cookies and Tracking

The Add-in uses localStorage for storing preferences and authentication tokens. We do not use cookies or tracking technologies for advertising or analytics purposes.

Children's Privacy

The Add-in is not intended for users under the age of 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

All your documents and processed data are stored in Google servers in the European Union. Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. Where such transfers occur, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs) or equivalent protections provided by our service providers (including Google Cloud and Firebase). We ensure appropriate safeguards are in place to protect your information.

Data Retention

During the Preview Program, all user uploaded documents and extracted data will be permanently deleted on or after 30 April 2026 as described in our Terms of Use, unless there is explicit mutual agreement in writing to retain the data. Account authentication data and basic profile information may be retained as required for security, auditing, or legal purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Providing notice through the Add-in when significant changes occur

Your continued use of the Add-in after changes become effective constitutes acceptance of the updated policy.

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